Before you begin, please review the following requirements carefully.

What you will need

  • The email address you would like the website to send from
  • The password for that email account
  • Administrator or appropriate permission rights within Microsoft 365
If you do not have sufficient access rights, please contact your IT support provider before proceeding.

We recommend completing these steps using an account that has permission to send from a generic address such as: info@yourdomain.com.au, admin@yourdomain.com.au, help@yourdomain.com.au

This ensures continuity and avoids issues if individual staff accounts change in the future.

Please also confirm that:

  • Multi factor authentication is available if required
  • You are able to grant application permissions during the Microsoft login process
  • No conditional access policies will block third party app authentication

Setup steps

  1. Visit the URL provided by Jala Design.
  2. Scroll to the section labelled Mailer.
  3. Change the Mailer option from Default (none) to 365 / Outlook.
  4. Scroll down to the 365 / Outlook settings section.
  5. Ensure One Click Setup is enabled. )If it is not enabled, switch it on and click Save Settings before continuing).
  6. Click the Sign in with Microsoft button. A new window will open.
  7. Log in using the relevant Microsoft 365 email account.
  8. Follow the Microsoft prompts and grant permission for your website to send emails via this account.
  9. Ensure all requested permissions are approved. Do not close the window until authentication is complete.
  10. Once authentication is successful, return to the plugin screen and click Save Settings again.

After connection

Once you have completed the steps above, please notify the Jala Design team.

We will then:

  • Run test emails
  • Confirm successful delivery
  • Confirm that website forms are sending correctly
If you encounter any errors during authentication, please provide a screenshot of the message so we can assist promptly.